1. Reduce active damage safely
If water is entering, move personal property, place containers where safe, and avoid electrical hazards. Do not climb onto a wet or unsafe roof. Use qualified professionals for temporary roof protection when needed.
2. Document inside and outside
Take photos of interior stains, ceiling bubbling, flooring, attic conditions, visible roof damage, and any temporary protection. Note the date of the storm or leak and the date you discovered interior damage.
3. Look for hidden affected materials
A roof leak can affect insulation, ceiling drywall, framing, flooring, and contents. Odor, wet materials, staining, or recurring leaks should be taken seriously.
4. Get a qualified inspection
A roofer can review the exterior source. A mitigation or restoration professional may review interior moisture. Structural or engineering input may be needed when framing, sagging, or safety concerns exist.